Support

Every Glippin Toys app is supported by the same address: support@glippintoys.com. We read every message. Write in whatever language you prefer.

What to include

These four things let us answer on the first reply instead of the third:

• The app name and, if you can find it, the version (usually in the app's Settings screen).
• Your device and OS — for example "iPhone 13, iOS 18" or "Pixel 7, Android 15".
• What you expected to happen and what happened instead.
• A screenshot, if the problem is something you can see.

Please don't send passwords, card numbers, or full account numbers. We never need them, and we will never ask for them.

Subscriptions, billing, and refunds

Subscriptions to our apps are sold and billed by Apple or Google, not by Glippin Toys. That means:

• To cancel, use Settings → your Apple Account → Subscriptions on iOS, or the Play Store → Payments and subscriptions on Android. Cancelling stops the next renewal; it does not shorten the period you already paid for.
• Refunds are handled by Apple or Google under their policies. Request one at reportaproblem.apple.com or through the Play Store order history.
• If you were charged for something you believe you did not buy, email us anyway. We can often tell you what happened and point you at the right request.

Each app's own terms describe that app's prices, trials, and renewal behavior — links below.

Privacy, your data, and deletion

Our apps are anonymous by design and are not built around accounts. What each app collects, and how to delete it, is set out in that app's privacy policy — linked below, and also reachable from inside each app. If you want data associated with your use of an app deleted, email support@glippintoys.com and say which app.

Per-app help

Each app has its own page, privacy policy, and terms:

• LearnLoop — AI learning packs · privacy · terms
• BrandLoop — multi-brand social auto-poster · privacy · terms
• New Caledra — organized-crime RPG · privacy · terms
• C-Suite Buys — SEC insider-buy signals · privacy · terms
• FairScan — price, quote, and bill fairness · privacy · terms
• MailShield Guardian — fraud and scam protection · privacy · terms
• LedgerPulse · privacy · terms
• ParcelScout · privacy · terms
• ShadeScout AR · privacy · terms

Feature requests

Ideas and votes go on the public board at glippintoys.com/feature-requests. Bugs are better sent to the support address above — the board is for what to build next, not for things that are broken.

A note on AI features

Several of our apps use AI to produce an opinion — a fairness verdict, a scam assessment, a study pack. Those outputs are advisory and can be wrong. They are not financial, medical, or legal advice. If an AI feature gave you a result that looks clearly wrong, we genuinely want the example — it is the most useful bug report we receive.

Contact

support@glippintoys.com
Glippin Toys, LLC